661 reviews.
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Showing 36 of 36 captured reviews.

• 10/10

  DA5

  Upgrade to CCTV

  We have been using this company for approx 8/9 years now for Emergency call out, Alarm and CCTV installation and service on 2 different properties. The guys are always polite,friendly,courteous and tidy. They spend time to explain everything to you and very competent at what they do. We have just upgraded our CCTV to full HD HIC-Vision giving a much better quality and improved night time vision. Have no hesitation in recommending Locks and Alarms Ltd.

  Verified review · Checkatrade · May 2024

• 10/10

  DA17

  Installation of new alarm system

  Locks and Alarms were recommended to me and I would also recommend them. They are incredibly courteous and professional. Jon came round promptly to assess my needs, patiently listened and answered all my questions, and he also gave me his recommendation. He sent through the quote quickly and the job was booked in and the installation went smoothly and completed on time. They consult and explain things all they way through the process, and in general just lovely people as well. Thank you Locks and Alarms.

  Verified review · Checkatrade · November 2023

• 10/10

  SE28

  Replacement door handles and a new CCTV power supply unit.

  During the last twenty years, I have periodically used the services of Locks and Alarms Ltd, for large jobs and small. I have always received great service and excellent workmanship. Neil and his sons are always polite, helpful and respectful when in and around my home. Whatever my requirements have been; Locks and Alarms Ltd have offered honest advice at reasonable prices. I will always recommend Locks and Alarms Ltd, to my family and friends.

  Verified review · Checkatrade · October 2022

• 10/10

  CR3

  Installation of a new wireless alarm system.

  We have been a customer since 2009, highly recommend. Friendly, trustworthy and an excellent experienced company.

  Verified review · Checkatrade · October 2022

• 10/10

  DA8

  Install House Alarm

  John arrive on time carried out the work to a very high standard. Cleared up as he went along and after work was completed he explained how the system worked. Would definitely recommend.

  Verified review · Checkatrade · August 2022

• 10/10

  TN14

  We had a new alarm system fitted

  We have used locks and alarms for many years now and recently had a new alarm system fitted. Work was completed efficiently and we were talked through the new system until we all understood how it worked. Always a great service and always available to schedule in services around us.

  Verified review · Checkatrade · August 2022

• 10/10

  DA17

  Service the alarm and install a new battery

  Craig and Locks and Alarm Ltd were fantastic. From the moment I contacted them last week they were responsive, understanding, professional and Craig came today to do the job as promised. He was friendly, knowledgeable and patient. He was not put off by the million questions I asked and he was professional and made me feel safe and looked after. My alarm is now back working and he and the company are honest and genuine as at no point they tried to sell me anything I did not need. I would highly recommend them and I will most certainly use them again in future. Thank you!

  Verified review · Checkatrade · August 2022

• 10/10

  DA1

  House Alarm Installation

  Craig was extremely professional from start to finish. The advice given at the time of the quotation was detailed. Craig was very honest and we felt no pressure to make a decision. The work was carried out quickly, and everything is neat and tidy. Everything is working perfectly! We would highly recommend Craig and we have also contacted Craig for further work to be carried out.

  Verified review · Checkatrade · July 2022

• 10/10

  DA1

  To install a new alarm system

  We have used Locks and Alarms, a family business, for several years now and cannot praise them highly enough for both their customer service and the quality of their work. They go above and beyond to ensure that the customer is provided with the right product for their needs and always ensure that the customer is comfortable using the product. They always very promptly respond to phone calls leaving the customer confident that their queries will be quickly responded to.

  Verified review · Checkatrade · June 2022

• 10/10

  DA13

  Fitting alarm sensors

  Great service as always - highly recommend

  Verified review · Checkatrade · June 2022

• 10/10

  DA7

  Installing a new alarm

  A great family run business. They talk through all our options and worked with us to get the system that best accommodated what we needed. When they came to do the work they were happy to wear masks and answered all our questions through out the day.

  Verified review · Checkatrade · June 2022

• 10/10

  DA1

  Fitting alarm system in home

  Excellent service from Craig. The works were carried out professionally and everything was left in a neat and tidy state. Would definitely recommend to friends and family.

  Verified review · Checkatrade · May 2022

• 10/10

  DA2

  Alarm upgraded

  Had a alarm upgraded to a more up to date system. Jon and Craig certainly made it easy , from quotation to install. Would highly recommend.

  Checkatrade · May 2022

• 10/10

  DA7

  Installing home alarm system and security cameras

  Jon and Craig did a marvellous job. They were conscientious and thorough at every stage. They cleared up after their work and even touched up the paint on the exterior pebbledash for us after removing an old defunct alarm box. The products are fantastic, with amazing technology, but at the same time user friendly. Jon and Craig explained clearly and thoroughly how everything worked when the installation was finished. Throughout the work they were friendly and chatty and really easy going - two of the nicest guys you could wish to meet. A great all-round experience using this company.

  Verified review · Checkatrade · April 2022

• 10/10

  ME19

  Alarm service and renewal subscription

  Always very friendly and highly professional in their work. Happy to resolve any even minor issues. Highly recommended

  Verified review · Checkatrade · April 2022

• 10/10

  DA7

  Service

  Have used this company for many years. They are a family run local business and are absolutely fantastic. They are friendly and trustworthy. The work they carry out is to very high standard.

  Verified review · Checkatrade · April 2022

• 9.75/10

  DA8

  Yearly check and replacement battery

  On time, Explained what he would do . Had to return and was back when he said he would be. Very pleasant and helpful

  Verified review · Checkatrade · March 2022

• 10/10

  DA5

  Service check on our home system

  Great company, always helpful and reliable. Been using them for a couple of years now.

  Verified review · Checkatrade · March 2022

• 9/10

  W11

  Service to 2 alarm system s

  Very good and professional service Pleased with the result

  Verified review · Checkatrade · March 2022

• 10/10

  DA7

  New alarm system

  Excellent service from the installer and very happy with the new alarm system. We would definitely recommend the company and this particular product.

  Verified review · Checkatrade · March 2022

• 10/10

  DA11

  Set up my alarm

  The team are always so friendly and helpful. They are very polite and explain all of the details of the job to be sure I understand what they are doing. They are very professional and reasonably priced.

  Verified review · Checkatrade · March 2022

• 10/10

  DA5

  Alarm service and new battery

  Excellent courteous service. Helpful advice on any concerns and non obligatory options given. Highly recommend this company.

  Verified review · Checkatrade · March 2022

• 10/10

  DA14

  Repair to lock on balcony door

  Very prompt response to my request. Excellent service for a very reasonable price.

  Verified review · Checkatrade · March 2022

• 10/10

  TN15

  Annual Service

  As always, great and friemdly service. Very professional amd a pleasure to have working in our home.

  Verified review · Checkatrade · March 2022

• 10/10

  DA1

  New alarm system

  Great service from obtaining a quote to the work being carried out. When they arrived to provide a quote, they were informative but not in any way pushy which I really appreciated. On installation day they were yet again informative, considerate, respected my home. Once the installation was complete, they gave me a thorough run-through of the system, and had lots of time for my questions. I would highly recommend them!!!

  Verified review · Checkatrade · March 2022

• 10/10

  DA15

  Service and new batteries

  Quick repsonse to initail enquiry. Turned up on time, tidy worker. Very pleased with overall service and price.

  Verified review · Checkatrade · March 2022

• 10/10

  DA1

  Installation of 8 channel recorder and 5 CCTV cameras

  As always, Jon and Craig (and a special guest appearance by their dad today :0)) were impeccable from start to finish. The final bill was exactly as estimated, the quality of the work was 1st class (all wiring and cabling was put behind gutters which the boys removed and put back on, recorder unit attached to wall and minimal disruption throughout the job), the tidiness and care that they put into every job shone through on this occasion also. I cannot recommend Locks n Alarms enough for any of your locksmith or security needs.

  Verified review · Checkatrade · March 2022

• 10/10

  DA1

  To supply and fit a new Ajax alarm system including a mix of 15 glass protects, PIRs and key fobs.

  Jon and Craig are always brilliant. My wife and I always come back to Locks n Alarms due to the trust, humanity and high quality work that Jon and Craig always deliver. Moving into a new home is a stressful enough process on its own, so having trades-people that Jon and Craig in your world to take just a bit of that away is golden. They always leave the site of work clean, clear and offer great service helping custoemrs understand the apps, technology and also are always available for after sales care. I cannot recommend Locks n Alarms highly enough.

  Verified review · Checkatrade · March 2022

• 10/10

  DA16

  Service of alarm previously fitted by Locks and Alarms

  Jon was punctual, very friendly and talked me through the service. Lovely family company who I would highly recommend to fit and service alarms.

  Verified review · Checkatrade · March 2022

• 10/10

  DA5

  Service of existing alarm system including replacement of battery

  EFFICIENT FRIENDLY SERVICE DEALING WITH ALL ASPECTS OF OUR ALARM SYSTEM

  Verified review · Checkatrade · March 2022

• 10/10

  DA7

  Alarm Service and door lock examined

  Jon and Craig both came to carry out the work. They are both friendly, helpful , professional and efficient. The work was carried out in a methodical way to a high standard. They even took time to make friends with my kitten and made sure that she couldn't escape out of the main doors. My bins had been blown over and Jon picked them up and even retrieve done from across the road. I have been using Locks and Alarms for about 13 years and would would have no hesitation recommending them.

  Verified review · Checkatrade · February 2022

• 10/10

  DA2

  New alarm system installed

  We have used Locks and Alarms for many, many years and they are a great family firm - always courteous, punctual and tidy. It doesn't matter who you speak to - Neil, Jon or Craig - we trust their advice. Their expertise is second to none. Always a pleasure to see them when they visit for new work or servicing. Thank you.

  Verified review · Checkatrade · February 2022

• 10/10

  DA8

  Existing Alarm Service

  Excellent as always. Alarm serviced, which was initially installed by Locks and Alarms some years back. Would highly recommend Craig and the team.

  Verified review · Checkatrade · February 2022

• 10/10

  SE2

  Installation of floodlights

  Excellent work as always.

  Verified review · Checkatrade · February 2022

• 10/10

  DA2

  Installation of new PIR, alarm service and control panel move

  Fantastic service again. Knowledgable and effecient. Highly recommend.

  Verified review · Checkatrade · February 2022

• 10/10

  DA5

  New alarm system

  Locks and Alarms, who I've used for years, installed a new alarm system as the previous one was VERY old. Terrific service again. I cannot recommend these guys highly enough. They are, at all times, thoroughly professional, clear in all their dealings, and a joy to have working in one's home.

  Verified review · Checkatrade · January 2022